CABINET WORLD PLUS, LLC TERMS OF USE
Effective Date: August 8, 2026
These Terms of Use (the "Terms") govern your access to and use of the website located at cw.homeserviceagency.co (the "Site"), which is operated for and on behalf of Cabinet World Plus, LLC, a Washington limited liability company ("Cabinet World Plus," "We," "Us," or "Our"). By accessing or using the Site, submitting a form on the Site, or opting into any calling or messaging program offered through the Site, you accept and agree to be bound by these Terms and Our Privacy Policy, available at cw.homeserviceagency.co/privacy-policy. These Terms include a binding, individual-only arbitration provision and class action waiver, as detailed in the "Dispute Resolution" section below. If you do not agree to these Terms, do not use the Site.
1. ELIGIBILITY
The Site is intended for use by individuals who are at least 18 years of age and reside in the United States. By using the Site, you represent that you meet these requirements. The Site and Our services are intended for homeowners or persons authorized to make improvement decisions for the property identified in any request submitted through the Site.
2. TERMS APPLICABLE TO OFFERS AND PROMOTIONS
General Offer Disclaimer: Ask for details. Limit one offer per household. Offers cannot be combined with any other offer, discount, or previous purchase. Offers apply to new orders only for appointments scheduled on or before the expiration date shown on the applicable offer. Purchase and installation of product may be required to receive any discount. Minimum purchase may be required; ask for details. Any discount will be reflected on the contract at the time of sale. No discount will be issued if the customer cancels the order, if a credit application is withdrawn or declined, or if the work is not completed. If an offer discount applies to installation, the discount applies to labor only and does not apply to material costs. Prices, payments, and discounts may vary based on products selected, project scope, and time of purchase. All offers are subject to change or withdrawal without notice at any time prior to purchase.
Financing Offers: Financing is available only with an approved credit application. Cabinet World Plus is neither a broker nor a lender. All financing is provided by third-party lenders unaffiliated with Cabinet World Plus, under terms and conditions arranged directly between you and the lender, subject to the lender's credit requirements and satisfactory completion of all finance documents required by the lender. Any advertised financing terms, including "0% financing" or estimated monthly payments, are estimates only and are not a commitment to lend. Ask for details regarding APR and the ticket price used to calculate any advertised monthly payment. Financing availability is subject to change without notice. Not all applicants will qualify.
3. CONTRACTOR LICENSE
Cabinet World Plus, LLC is a registered Washington State construction contractor. License No. CABINWP763O3.
4. NO PROJECT-RELATED WARRANTIES CREATED BY THIS SITE
Content on the Site, including photographs, renderings, project galleries, and descriptions of products or services, is for general informational purposes only. Nothing on the Site constitutes a binding quote, estimate, or contract for services, and nothing on the Site creates, modifies, or supplements any product warranty, workmanship warranty, or installation agreement. Any purchase of products or services is governed exclusively by a separate written agreement between you and Cabinet World Plus.
5. TERMS APPLICABLE TO VOICE CALLING AND TEXT MESSAGING COMMUNICATIONS
Cabinet World Plus offers a call and text messaging program (the "Program"), which you agree to participate in subject to these Terms and Our Privacy Policy.
User Opt-In: By submitting your telephone number through a form on the Site and clicking Submit My Request, you agree that Cabinet World Plus, or parties acting on Our behalf, may place voice calls and send text messages (including SMS and MMS messages) to you at the telephone number you provided, relating to telemarketing and promotions for Our products and services, and with appointment-related, follow-up, and other informational messages and reminders, including through the use of an automatic telephone dialing system or an artificial or prerecorded voice (together, "Calling and Messaging Communications"). Your consent is not required as a condition of purchasing any property, goods, or services. While you consent to receive calls and messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of Our calls or messages are sent using an automatic telephone dialing system or an artificial or prerecorded voice. By opting in and providing Us a telephone number, you represent that you are the subscriber or customary user of that number, that you are authorized to consent to the receipt of calls and text messages at that number, and that you are authorized to approve any related charges applied by your wireless carrier.
Message and Data Rates: Message and data rates may apply. Message frequency varies based on your interaction with Us.
User Opt-Out: To stop receiving text messages, reply "STOP," "QUIT," "END," "REVOKE," "OPT OUT," "CANCEL," or "UNSUBSCRIBE" to any text message from Us. You may receive one additional message confirming your opt-out. To stop receiving calls, you may state a do-not-call request during any call, or contact Us at (253) 777-0039 or [email protected]. We will process opt-out requests within ten (10) business days, and you agree that revocation of consent is not effective until your request has been processed.
Number Changes: If you intend to stop using the telephone number you provided, including canceling your service plan or transferring the number to another party, you agree to complete the opt-out process described above before ending your use of that number. You understand and agree that this obligation is a material term of these Terms.
Support: For help, reply "HELP" to any text message from Us, email [email protected], or call (253) 777-0039.
Program Disclaimer: The Program is offered on an "as-is" basis, may not be available in all areas at all times, and may not continue to work in the event of product, software, coverage, or other changes made by your wireless carrier. We are not liable for delays or failures in the delivery of any Calling and Messaging Communications. Delivery is subject to effective transmission by your wireless carrier and is outside Our control. Your mobile carrier is not liable for delayed or undelivered messages.
Consent to Electronic Records: Applicable law may require Us to provide certain disclosures to you in writing. By opting into the Program, you consent to receive such disclosures electronically, including through this webpage. You may withdraw this consent, update your contact information, or request a free paper copy of these disclosures by emailing [email protected]. To access and retain a copy of this webpage, you will need a device with a web browser and internet access and either storage space to save a copy or a connected printer to print one.
Indemnification: YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS CABINET WORLD PLUS, ITS OWNERS, AGENTS, AND ANY THIRD-PARTY SERVICE PROVIDER USED FOR CALLING AND MESSAGING COMMUNICATIONS FROM ANY CLAIM OR LIABILITY RESULTING FROM A CHANGE IN OR INACCURACY OF THE INFORMATION YOU PROVIDED, INCLUDING BUT NOT LIMITED TO ANY CLAIM OR LIABILITY UNDER THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. ยง 227, ET SEQ., THE WASHINGTON CONSUMER ELECTRONIC MAIL ACT, RCW 19.190, THE WASHINGTON ROBOCALL STATUTE, RCW 80.36.400, OR SIMILAR STATE OR FEDERAL LAWS AND REGULATIONS, RESULTING FROM ATTEMPTS TO CONTACT YOU AT THE TELEPHONE NUMBER YOU PROVIDED. THIS PROVISION SURVIVES ANY TERMINATION OF YOUR PARTICIPATION IN THE PROGRAM.
6. TRUTHFUL AND ACCURATE INFORMATION
When you complete forms on the Site or otherwise provide Us information, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name, a name you are not authorized to use, or a telephone number of which you are not the subscriber or customary user. If, in Our sole discretion, We believe that any information you provided is untrue, inaccurate, or incomplete, or that you are using the Site or the Program for an ulterior purpose, including as a pretense to manufacture or pursue a claim against Us, We may refuse you access to the Site and the Program, cease all communications with you, and pursue any appropriate legal remedies.
7. INTELLECTUAL PROPERTY
All content on the Site, including text, graphics, logos, images, photographs, and software, is the property of Cabinet World Plus or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from Site content without Our prior written consent. Nothing on the Site grants you any license or right to use any trademark or trade name displayed on the Site.
8. THIRD-PARTY WEBSITES
The Site may contain links to third-party websites or platforms. We make no representations or warranties, express or implied, regarding the contents of third-party websites or platforms linked on the Site. WE EXPRESSLY DISCLAIM ANY AND ALL LIABILITY FOR YOUR INTERACTION WITH SUCH THIRD-PARTY WEBSITES OR PLATFORMS.
9. DISCLAIMER OF WARRANTIES
THE SITE AND ALL CONTENT ON IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SECTION DOES NOT LIMIT ANY WRITTEN WARRANTY PROVIDED IN A SEPARATE PURCHASE OR INSTALLATION AGREEMENT.
10. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, CABINET WORLD PLUS AND ITS OWNERS, MEMBERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE OR PARTICIPATION IN THE PROGRAM. IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS EXCEED ONE HUNDRED DOLLARS ($100.00). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
11. DISPUTE RESOLUTION; BINDING INDIVIDUAL ARBITRATION; CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY DECIDE YOUR CLAIMS.
This Section applies to any dispute, claim, or controversy between you and Cabinet World Plus, or between you and any third-party service provider acting on Our behalf to transmit calls or text messages, arising out of or relating to your use of the Site, the Program, Calling and Messaging Communications, any offer made through the Site, or these Terms, including their breach, termination, enforcement, interpretation, or validity (each, a "Claim").
Informal Dispute Resolution: Before initiating arbitration, you and We agree to make a good faith effort to resolve any Claim informally, including at least one telephone or video conference between you, personally, and Us. To begin this process, notify Us in writing by email at [email protected] (subject line: "Notification of Informal Dispute Resolution") describing the nature of the dispute, the basis for your Claim, and the resolution you are seeking, including any monetary amount. For sixty (60) calendar days following Our receipt of your notice, you agree to engage in good faith efforts to resolve the Claim, including personally participating in a call or video conference with Us. You may have an attorney present. If the Claim is not resolved within that period, either party may commence arbitration as set forth below. Completion of this informal process is a condition precedent to commencing arbitration, and a court of competent jurisdiction may enforce this condition, including by enjoining the filing or prosecution of an arbitration demand. Applicable statutes of limitations are tolled during this informal process.
Agreement to Arbitrate: Any Claim not resolved through the informal process above shall be resolved, to the fullest extent permitted by law, by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, before a single arbitrator. The arbitration shall take place in Pierce County, Washington, or, at your election, by video conference or telephone. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. The arbitrator shall apply the substantive laws of the State of Washington, without regard to conflict of laws principles. As a condition precedent to initiating arbitration, you must first send Us a letter, signed by you, requesting arbitration and describing your Claim, by certified mail, return receipt requested, to Cabinet World Plus, LLC, 7017 27th St W, Suite 3, University Place, WA 98466 (Attention: Legal), at least ten (10) calendar days before filing any arbitration demand. The arbitrator's decision shall be final and binding, with no right of appeal except as provided in Section 10 of the Federal Arbitration Act. The arbitrator may award attorneys' fees only where expressly authorized by statute or contract. The arbitrator shall have no authority to award punitive damages, and each party waives any right to seek punitive damages in arbitration. Except as required by law, neither party may disclose the existence, content, or results of any arbitration without the other party's prior written consent, except to protect or pursue a legal right.
Class Action Waiver: YOU AND WE AGREE TO ARBITRATE SOLELY ON AN INDIVIDUAL BASIS. NEITHER YOU NOR WE MAY BRING A CLAIM AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING, AND THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.
Small Claims Option: Either party may elect to have a qualifying Claim heard in a small claims court of competent jurisdiction instead of arbitration by providing written notice to the other party. If a Claim has already been filed in arbitration, the filing party shall withdraw it within ten (10) calendar days of receiving such notice and proceed in small claims court.
Arbitration Costs: Payment of AAA filing, administrative, and arbitrator fees will be governed by the AAA Consumer Arbitration Rules. If you demonstrate that the costs of arbitration would be prohibitive compared to the costs of litigation, We will pay as much of those costs as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive.
Mass Arbitration: If twenty-five (25) or more similar claims are asserted against Us at or around the same time by the same or coordinated counsel, you agree that the AAA Multiple Consumer Case Filing Fee Schedule and any applicable supplementary rules shall apply, that claims shall be resolved in staged batches beginning with an initial set of bellwether proceedings selected equally by claimants' counsel and Us, and that remaining claims shall not be deemed filed, nor any fees assessed on them, until selected to proceed. Following each stage, the parties shall participate in a global mediation session before a retired judge, with the mediator's fee paid by Us. Applicable statutes of limitations are tolled for claims awaiting their stage. A court of competent jurisdiction may enforce this provision.
Jury Waiver: If for any reason a Claim proceeds in court rather than arbitration, YOU AND WE EACH WAIVE ANY RIGHT TO A JURY TRIAL.
This Dispute Resolution section survives any termination of your use of the Site or participation in the Program.
12. GOVERNING LAW AND VENUE
These Terms and any Claim shall be governed by the laws of the State of Washington, without regard to its conflict of laws rules, except that the Federal Arbitration Act governs the arbitration agreement in Section 11. Subject to Section 11, any judicial proceeding shall be brought exclusively in the state or federal courts located in Pierce County, Washington, and you consent to the jurisdiction of those courts.
13. MODIFICATION OF TERMS
We reserve the right to revise these Terms from time to time. Revised Terms supersede all prior versions and are effective as of the effective date indicated at the top of this page. Your continued use of the Site or continued participation in the Program after revised Terms are posted constitutes your acceptance of the revisions. If you do not agree to revised Terms, you must stop using the Site and opt out of the Program.
14. SEVERABILITY
The provisions of these Terms are intended to be severable. If any provision is held invalid or unenforceable in whole or in part in any jurisdiction, that provision shall be ineffective only to the extent of such invalidity or unenforceability and only in that jurisdiction, without affecting the validity or enforceability of the remaining provisions or of that provision in any other jurisdiction.
15. MISCELLANEOUS
You represent that you have the right, power, and authority to agree to these Terms. Our failure to exercise any right under these Terms is not a waiver of that right. These Terms are binding upon and inure to the benefit of Cabinet World Plus and its successors and assigns. As used in these Terms, Cabinet World Plus, LLC includes any successor to its business or assets. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Us regarding use of the Site and supersede any prior understandings regarding the Site.
16. CONTACT US
Cabinet World Plus, LLC
7017 27th St W, Suite 3, University Place, WA 98466
Phone: (253) 777-0039
Email: [email protected]